Technical support is available by e-mail or regular mail. You can also get help in the user forum on our web site. Although we answer all questions, we give priority to registered users. Before you contact us, check out the help file first!
When reporting problems, the more information you can provide the better our response can be. If possible, include the following:
| • | What version of StampCAT are you running? You can determine this by choosing About from the StampCAT Help menu. Include the entire "version line"; for example 8.00.01. |
| • | What version of Microsoft Windows are you running? For example, Windows 98, Windows 2000 or Windows XP. |
| • | Is the problem reproducible? If so, how? |
| • | If you see a dialog box with an error message when the problem occurs, please include the complete error message. |
E-mail
support@fnprg.com
User Forum
http://www.fnprg.com/forum
