Technical support is available by e-mail, or you can use the online support forum. Although we answer all questions, we give priority to registered users. Before you contact us, check out the help file first!
When reporting problems, the more information you can provide the better our response can be. If possible, include the following:
|•||What version of BookCAT are you running? You can determine this by choosing About from the BookCAT Help menu. Include the entire "version line"; for example "10.05.01".|
|•||What version of Microsoft Windows are you running? For example, Windows 7 or Windows XP.|
|•||Is the problem reproducible? If so, how?|
|•||If you see a dialog box with an error message when the problem occurs, please include the complete error message.|